An Account Manager at Airtel is liable for B2B place earnings, specializing in Data, Voice, and Fixed Line offerings. They engage with modern-day and capable customers to enhance profits through upselling and pass-promoting. The characteristics include developing and retaining sturdy relationships, final offers, and ensuring easy company transport. Account Managers test market inclinations, track competition, and offer precious customer insights. Account Manager at Airtel They work in the direction of sporting out Airtel’s income and earnings goals, ensuring client pride, and using enterprise increase. The function requires terrific conversation, negotiation, and strategic income capabilities to preserve Airtel’s management inside the telecom employer.
- Job Description – Account Manager at Airtel
- Role: Account Manager
- Company: Airtel
- Experience: 0 – 5 Years
- Salary: ₹ 1.75-6.5 Lacs P.A
- Location: Ghaziabad, New Delhi, Delhi / NCR
Job Description
An Account Manager at Airtel is responsible for managing and developing patron relationships, ensuring profits boom, and the usage of client pleasure. The feature includes selling Data, Voice, and Fixed Line services, acquiring new clients, and keeping sturdy business enterprise own family participants with modern-day customers. The Account Manager at Airtel video shows device competition, gathers market insights, and formulates strategic earnings plans. They work cautiously with inner groups to ensure seamless commercial enterprise organization employer shipping and patron pleasure. By negotiating contracts and delivering tailored solutions, they make contributions to Airtel’s Customer Market Share (CMS) and Revenue Market Share (RMS) increase.
About Company
Airtel is considered one of India’s biggest telecommunications agency companies, primarily based virtually in New Delhi. Operating in 16 international places in South Asia and Africa, Airtel gives a massive shape of offerings, in the facet of GSM, 3G, 4G LTE, VoLTE, broadband, and glued-line offerings. Account Manager at Airtel The business corporation enterprise business enterprise has a large subscriber base and is a concept for its sturdy community infrastructure and current virtual answers. Airtel constantly invests in technology and customer support to beautify its offerings. Airtel plays a crucial function in the telecom area, The Account Manager at Airtel offers seamless connectivity and company answers to tens of plenty and hundreds of clients.
Role & Responsibilities:
Achieve profits goals for Data (Internet Bandwidth, MPLS, Cloud), Voice (Postpaid), Broadband, and Fixed Line offerings.
Develop new enterprise corporation company business enterprise possibilities and accumulate new customers.
Manage and boom relationships with present customers through upselling and pass-promoting.
Act as an unmarried trouble of touch for customers for all services.
Maintain and update a healthful income funnel with capability leads.
Conduct marketplace studies and track competitor offerings.
Develop income techniques and execute profit interventions.
Ensure properly timed transport of solutions based completely on consumer necessities.
Education & Qualification
Educational Requirements:
- Bachelor’s degree (mandatory) in Business Administration, Marketing, Sales, or a related field.
- MBA or PGDM (preferred) in Sales, Marketing, or Telecommunications for higher-level roles.
Experience:
- 1-5 years of experience in B2B sales, field sales, or account management (telecom or IT sector preferred).
- Freshers with exceptional sales skills may be considered for entry-level roles.
Technical Knowledge:
- Understanding of telecom products & services (Data, Voice, Fixed Line, Cloud).
- Proficiency in CRM tools and Microsoft Office (Excel, PowerPoint, Word).
Certifications (Optional but beneficial):
- Sales & Business Development certifications (e.g., Certified Sales Professional (CSP)).
- Telecom-related certifications (e.g., Cisco, AWS Cloud, or Networking Basics).
Skills for an Account Manager at Airtel
B2B Sales & Negotiation Skills – Ability to shut gives and manage contracts correctly.
Customer Relationship Management – Strong talents in preserving and growing purchaser relationships.
Market & Competitor Analysis – Understanding business commercial company agency company tendencies and competitive landscape.
Communication & Persuasion – Excellent functionality to interact and persuade clients.
Strategic Thinking & Problem-Solving – Ability to grow income strategies and remedy customer worrying conditions.
Benefits of Working at Airtel
Competitive Salary & Incentives – Attractive repayment applications with everyday simple normal performance-based complete rewards.
Career Growth Opportunities – Multiple career development paths inner Airtel’s superb network.
Comprehensive Employee Benefits – Health coverage, paid go away, and fitness applications.
Learning & Development Programs – Access to professional schooling and capability enhancement.
Dynamic Work Environment – Exposure to fashionable-day generation and employer-important practices.
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