Capgemini is hiring a C2C Collections Process Manager for its Kolkata location under the IT Services & Consulting industry (BFSI, Investments & Trading domain). This Full Time, Permanent role requires 5–9 years of experience in collections management, compliance, and business operations. The candidate will manage a team of Collections Specialists while ensuring adherence to collections policy, KPI targets, and client service excellence. Strong exposure to automation, AI-driven operations, and account management will be an advantage.

As a Collections Process Manager, you will leverage your expertise in Credit to Cash (C2C) processes to deliver high-quality and cost-effective services. You will oversee daily operations, monitor compliance with established credit management protocols, and ensure achievement of cash collection and ageing targets.