The Data Center Manager plays a critical role in managing and maintaining the infrastructure that powers Amazon Web Services (AWS) global cloud operations. Working within AWS Infrastructure Services, the manager oversees the design, operation, and continuous improvement of data center facilities that include servers, storage, networking, power, and cooling systems. This role focuses on ensuring operational excellence, high performance, and strong health & safety standards within the data center environment. The manager leads teams of engineers and technical specialists while collaborating with internal teams, vendors, and contractors to maintain reliable and secure infrastructure. The position also involves implementing incident management, change management, and process improvement initiatives to support efficient and scalable operations.

The Data Center Manager is responsible for leading the operations and development of AWS data center facilities while ensuring high levels of availability and performance. The role includes managing technical teams, maintaining existing co-located and in-house data centers, and supporting the launch of new facilities. The manager works closely with engineers, operations managers, and external vendors to maintain infrastructure reliability and ensure the smooth functioning of data center operations. Additionally, the role requires monitoring operational metrics, improving internal processes, and implementing service management methodologies such as incident management, problem management, capacity management, and change management.