Tech Mahindra is a first-rate multinational technology enterprise presenting cutting-edge answers in IT services, commercial enterprise business enterprise way outsourcing (BPO), digital transformation, and consulting. Tech Mahindra Jobs in Gurgaon. With a global presence and a sturdy footprint in India, Tech Mahindra’s Gurgaon workplace serves as a prime hub for its operations at some point in technology development, customer support, technical help, and delivery.
The business enterprise offers various opportunities at some point in domains which include IT offerings, customer service, finance, human property, and digital transformation.
- Tech Mahindra Jobs in Gurgaon – Comprehensive Job Description
- Company: Tech Mahindra
- Location: Gurgaon, Haryana
- Employment Type: Full-time (On-website on line and Hybrid roles to be had)
- Experience Level: Freshers and Experienced Candidates
- Industry: Information Technology, Business Process Outsourcing (BPO), Consulting Services
Current Openings in Gurgaon
Tech Mahindra Gurgaon is actively hiring for a whole lot of roles, which however no longer confined to:
- Customer Service Executive (Voice/Non-Voice)
- Technical Support Associate
- Software Developer (Java, .NET, Python, Full Stack)
- Business Analyst
- Quality Analyst
- HR Executive
Job Responsibilities: Tech Mahindra Jobs in Gurgaon
1. Customer Service Executive (Voice/Non-Voice)
- Handle patron queries via calls, emails, or chat.
- Deliver excellent customer service through way of resolving problems right away.
- Update customer records because they ought to be in internal databases.
- Collaborate with inner businesses to treat complicated problems.
- Ensure consumer delight with the resource of maintaining notable standards.
2. Technical Support Associate
- Provide Level 1 and Level 2 technical assistance for IT products, software programs, and hardware.
- Troubleshoot technical issues via calls or a ways off get proper of entry to gear.
- Escalate unresolved issues to higher-stage useful resource teams.
- Document troubleshooting techniques and solutions for destiny reference.
- Follow up with clients to make sure trouble selection and pleasure.
3. Software Developer
- Design, increase, test, and set up software software packages.
- Collaborate with product groups to accumulate and apprehend requirements.
- Write smooth, green, and maintainable code.
- Conduct code reviews and peer programming lessons.
- Integrate programs with 1/3-birthday party equipment and APIs.
4. Business Analyst
- Analyze business employer techniques to emerge as aware of improvement possibilities.
- Gather and record corporation necessities.
- Liaise among technical corporations and commercial organization devices.
- Prepare practical and technical documentation.
- Conduct procedure walkthroughs and stakeholder meetings.
5. Quality Analyst
- Monitor and look at client interactions and provider great.
- Provide positive feedback to shops for common overall performance development.
- Analyze information and dispositions to select out machine gaps.
- Create fantastic scorecards and opinions.
- Participate in calibration durations to ensure pleasant consistency.
6. HR Executive
- Manage stop-to-prevent recruitment techniques.
- Conduct employee engagement projects and take care of grievances.
- Maintain worker information and HR databases.
- Assist with onboarding and induction applications.
- Ensure compliance with labour legal guidelines and organisation rules.
Qualifications and Skills Required: Tech Mahindra Jobs in Gurgaon
- Education: Graduation/Post-Graduation in applicable fields (B.Tech, BCA, BBA, B.Com, MBA, and lots of others.)
- Experience: 0-five years (Freshers are welcome for customer service and technical useful resource roles)
- Technical Skills:
For Software Developers: Proficiency in Java, Python, .NET, or Full Stack Development.
For Technical Support: Basic understanding of networking, Windows/Linux troubleshooting, and faraway aid tools.
For Data Analysts: Proficiency in Excel, SQL, Power BI, or Tableau. - Soft Skills:
Excellent verbal exchange capabilities (written and verbal).
Problem-fixing capabilities and logical wondering.
Strong interpersonal and team collaboration abilities.
Ability to work under stress and meet very last dates.
Benefits and Perks: Tech Mahindra Jobs in Gurgaon
- Competitive earnings applications with average basic performance-based total incentives.
- Health insurance and nicely being applications.
- Flexible artwork arrangements (for eligible roles).
- Career growth and learning possibilities via inner training packages.
- Employee engagement applications, cultural activities, and group-building sports.
- Cab facility (relying on shifts and area).
Recruitment Process
- Online Application Submission
- Initial Screening (Telephonic or Video Call)
- Online Aptitude/Technical Test (for IT roles)
- Technical Interview (Role-Specific)
- HR Interview (Final Round)
- Offer and Onboarding
Note: Recruitment devices can also moreover additionally range relying on the interest function and enjoy diploma.
Location Details
Tech Mahindra Gurgaon Office:
Building No. 6, Candor TechSpace,
Sector forty-eight, Sohna Road,
Gurgaon, Haryana – 122018, India.
How to Apply for Tech Mahindra Jobs in Gurgaon?
Interested candidates can exercise immediately via Tech Mahindra’s proper careers portal or attend stroll-in drives finished at the Gurgaon administrative centre. Candidates are encouraged to maintain their up-to-date resumes, identification proof, and academic files to be had for quicker processing.
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