Tech Mahindra is the main international company that provides virtual transformation, consulting, and commercial enterprise re-engineering services. Tech Mahindra Walk-in Interview for Freshers, Part of the Mahindra Group, it specializes in IT answers for industries like telecommunications, healthcare, retail, and finance. With a presence in over 90 nations, Tech Mahindra leverages modern technology which includes AI, blockchain, and 5G to force innovation and efficiency for clients. The corporation is known for its consumer-centric approach, sustainable practices, and dedication to fostering a numerous and inclusive place of job. Tech Mahindra empowers agencies to navigate the digital age, presenting quit-to-end solutions that decorate operational performance and supply superb purchaser studies.
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- Job Role: Associate (Customer Support)
- Company:- Tech Mahindra
- Employment Type:- Full Time, Permanent
- Qualification:- HSC/Graduate
- Experienced:- Freshers
- Work Mode:- Office
- Location:- Noida
- Domain: BPO
Tech Mahindra Walk-in Interview for Freshers:-
Tech Mahindra is hiring for the function of Associate in Customer Support, an entry-level role best for freshers or people with restricted enjoyment. As an Associate, you may be the first factor of touch for customers, addressing their queries, resolving problems, and ensuring continuing enjoyment. This role gives a first-rate opportunity to broaden verbal exchange, problem-fixing, and technical competencies while operating in a dynamic, global organization. If you’re consumer-focused and eager to examine and thrive in a fast-paced environment, that is your chance to kickstart your career with a company that values innovation, collaboration, and a professional boom.
Key Responsibilities:-
- Respond to consumer inquiries through smartphone, e-mail, or chat in a nicely timed and expert way.
- Troubleshoot and clear up consumer problems related to services or products.
- Escalate complex times to the right organizations for selection.
- Maintain accurate records of patron interactions and transactions.
- Provide services or product records to customers and help with onboarding.
- Meet usual performance metrics on the side of reaction time, resolution rate, and purchaser satisfaction.
Qualifications:
- High school diploma or equivalent; a bachelor’s degree is a plus.
- Strong communication talents in English (extra languages are a bonus).
- Basic computer skills and familiarity with CRM gear.
- Ability to work in rotational shifts, along with nights and weekends.
- Customer-centered thoughts-set with hassle-fixing competencies.
Key Skills Required:-
- Excellent verbal and written communication.
- Patience and empathy even when dealing with clients.
- Ability to multitask and work under pressure.
- Team player with a great mindset.
- Willingness to look at and adapt to new strategies.
Benefits:-
- Competitive Salary: Attractive pay programs with performance-based true incentives.
- Training and Development: Comprehensive onboarding and ability-constructing programs.
- Career Growth: Opportunities for advancement and inner mobility.
- Work-Life Balance: Flexible shifts and time-off tips.
- Health and Wellness: Medical coverage and health programs.
- Inclusive Culture: Diverse and supportive place of business surroundings.
- Global Exposure: Work with worldwide customers and businesses.
- Employee Engagement: Team sports sports, activities, and reputation packages.
- Learning Opportunities: Access to certifications and current-day technology.
- Social Impact: Participate in CSR duties and network projects.
Conclusion:-
Join Tech Mahindra as an Associate in Customer Support and take the first step toward a rewarding career in a globally identified employer. This function offers the opportunity to develop crucial skills, work in a supportive environment, and make an actual impact by way of supporting customers. If you’re enthusiastic about turning ina tremendous provider and eager to grow professionally, that is the proper opportunity for you. Apply now and emerge as part of a team that values innovation, collaboration, and client satisfaction!
Click Here To Apply Now
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