Teleperformance is an international leader in purchaser experience management and agency tool outsourcing, with a sturdy presence in over eighty global places. Teleperformance Hiring Collection Executive
We focus on offering superb customer support, technical help, and debt collection offerings for numerous industries. As part of our increase, we are hiring Collection Executives to sign up for our organization and help businesses get better notable dues at the same time as retaining outstanding customer relationships.
- Job Title: Collection Executive
- Company: Teleperformance
- Degree: Any Graduate Can Apply
- Salary: ₹2.5L–₹3L a year
- Job Location: Bangalore (On-net website/Hybrid options to be had)
- Job Type: Full-time consistent with month
- Experience: Freshers/Experienced Both Eligible
Job Role & Responsibilities: Teleperformance Hiring Collection Executive
As a Collection Executive, you could play a crucial feature in making sure of the healing of overdue payments at the same time as maintaining expert and courteous verbal exchanges with clients. Your number one responsibilities will consist of:
- Outbound & Inbound Calls: Contact clients through cellular cellphones to remind them of pending bills and negotiate repayment plans.
- Payment Follow-ups: Send reminders via emails, SMS, and calls to ensure timely collections.
- Customer Interaction: Understand client problems regarding incredible payments and provide appropriate solutions.
- Debt Recovery Strategies: Use effective negotiation techniques to make certain most healing with a consumer-centric approach.
- Maintain Records: Accurately file client interactions, fee commitments, and collection efforts within the machine.
- Collaboration: Work carefully with group participants, supervisors, and jail departments to treat price disputes.
- Compliance & Ethics: Adhere to agency organisation regulations, RBI guidelines, and legal compliance at the same time as dealing with debt collection.
Required Skills & Qualifications: Teleperformance Hiring Collection Executive
- Education: Minimum 12th pass; Graduation is preferred.
- Experience: 0-3 years of enjoy in debt series, customer support, or Tele-calling. Freshers with good conversation talents can also observe.
- Communication: Strong verbal and written communique capabilities in English and Hindi (statistics of close by languages is a plus).
- Negotiation Skills: Ability to influence customers to make bills at an equal time while preserving professionalism.
- Problem-Solving: Quick thinking and the functionality to deal with customer objections effectively.
- Tech-Savvy: Basic expertise in CRM software program program software and Microsoft Office (Excel, Word).
- Target-Oriented: Self-inspired and in a position to build up everyday and monthly collection desires.
Perks & Benefits: Teleperformance Hiring Collection Executive
- Attractive Incentives: Earn overall ordinary primarily based on absolute incentives on a fulfilment collection.
- Health Insurance: Medical insurance for personnel and circle of relatives.
- Work-Life Balance: Rotational shifts with bendy taking walks hours.
- Training & Development: On-the-challenge training and professional growth possibilities interior Teleperformance.
- Employee Engagement: Fun sports activities, rewards, and recognition programs.
Work Schedule: Teleperformance Hiring Collection Executive
- 6-day working with 1 rotational off
- Flexible shift timings primarily based on manner requirements
- Work from Office (with hybrid alternatives available for informed applicants)
Why Join Teleperformance Hiring Collection Executive?
- Work with a global leader in commercial commercial enterprise corporation approach outsourcing.
- Be part of a various and inclusive place of business.
- Get proper access to non-forestall reading & upskilling possibilities.
- Receive competitive earnings & incentives based totally on commonplace usual overall performance.
- Enjoy a supportive painting environment with career growth possibilities.
How to Apply for Teleperformance Hiring Collection Executive?
Interested applicants can comply with the useful aid of:
- Submitting their resume on the official Teleperformance careers portal.
- Attending a walk-in interview at the nearest Teleperformance place of business.
- Emailing their CV to the HR crew (information supplied within the device posting).
Selection Process: Teleperformance Hiring Collection Executive
- Application Review – Shortlisted candidates can be contacted for further rounds.
- Telephonic Interview – Basic screening on verbal exchange and enjoyment.
- Face-to-Face/Virtual Interview – Assessment of competencies, position expertise, and negotiation abilities.
- Final Offer – Selected candidates will get keep of a proposal letter with becoming a member of records.
Conclusion: Teleperformance Hiring Collection Executive
This is a splendid possibility for people looking to build a career in collections and customer service with a reputed business enterprise like Teleperformance. If you have a knack for verbal exchange, negotiation, and problem-fixing, apply now and become a part of our dynamic organization!
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