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Wipro Walk in Interview for Freshers | Best Opportunity 2025

Wipro Walk in Interview: Wipro is hosting a walk-in drive for fresh graduates on February 4, 2025, from 10:00 AM to 1:00 PM, at their Pune campus. The function is...
February 1, 2025
Wipro Walk in Interview for Freshers | Best Opportunity 2025

Wipro Walk in Interview: Wipro is hosting a walk-in drive for fresh graduates on February 4, 2025, from 10:00 AM to 1:00 PM, at their Pune campus. The function is for IT Helpdesk roles, requiring great English verbal exchange skills and a willingness to work in rotational shifts. Candidates must convey a government ID proof and an up-to-date CV.

  • Job Description: Wipro Walk in Interview
  • Company: Wipro
  • Salary: 3-3.5 Lacs P.A.
  • Location: Pune
  • Qualification: Any Graduate
  • Experience: Freshers

Wipro Walk in Interview

About Company:

Wipro Limited is a chief Indian multinational commercial enterprise business enterprise offering IT offerings, consulting, and business agency way outsourcing. Headquartered in Bengaluru, Karnataka, it operates in over 60 international locations, serving clients across severa industries which include banking, healthcare, and retail. Founded in 1945, Wipro has superior proper right into an international era powerhouse, offering AI, cloud computing, cybersecurity, and virtual transformation answers. It is understood for innovation, sustainability, and a strong determination to social duty, making it one of every of India’s most expert IT agencies.

Wipro Walk in Interview Job Description:

The IT Helpdesk role involves offering technical aid to stop-users, and troubleshooting gadget, application, and network problems. Responsibilities consist of logging incidents, diagnosing troubles, prioritizing obligations, escalating critical troubles, and making sure of resolution. It calls for sturdy communique abilties, technical knowledge, and the potential to paint in rotational shifts.

Responsibilities:

As an IT Helpdesk Support Analyst, your responsibilities will include the following:

  1. End-User Support: Assist stop users with IT troubles associated with programs, system administration, and network issues. You might be the first factor of contact for employees experiencing technical difficulties.
  2. Incident Diagnosis and Troubleshooting: Diagnose, prioritize, troubleshoot, and remedy IT incidents stated via users through diverse channels, along with cellphones, chat, e-mail, or stroll-ins. You will make use of your hassle-fixing talents to make certain users’ issues are resolved correctly.
  3. Ticket Management: You could be accountable for logging all incoming requests and incidents within the organization’s incident control tool. Ensuring that the tickets are tracked as it should be and all relevant info is documented could be part of your day-by-day obligations.
  4. Escalation Handling: Identify essential or urgent incidents and boost them to the right technical teams. Timely escalation ensures that high-precedence problems receive quick attention and determination.
  5. Resolution of Helpdesk Requests: You will manage helpdesk requests, providing technical aid for lots of troubles. This would require retaining a sturdy understanding of inner programs, gadget settings, and network configurations.
  6. Reporting and Documentation: Maintain particular documentation of all interactions and resolutions, making sure all activities are properly documented. This will help with destiny reference and enhance troubleshooting processes.
  7. Customer Satisfaction: Your role includes retaining excessive patron delight by resolving IT-associated troubles directly and professionally. Providing a positive consumer experience is prime to the function.
  8. Shift Work and Flexibility: As a part of the role, you may be required to work rotational shifts, including night shifts. Flexibility and adaptability could be important to succeed in this function.
  9. Travel and Transport Facility: Wipro provides delivery facilities (one-manner cabs) for the personnel, making sure safe commuting to and from the office.

Wipro Walk in Interview

Skills Required:

  • Communication Skills: Excellent verbal and written exchange skills in English are needed. The capacity to explain technical issues certainly to non-technical customers is a key thing in this position.
  • Technical Knowledge:   Accurate know-how of IT systems, applications, and networks is critical. Basic troubleshooting abilities and the capability to diagnose and remedy issues in a well-timed manner are notably valued.
  • Problem-Solving Abilities: The capability to quickly examine situations, prioritize issues, and resolve troubles correctly is important for this function. Strong analytical and hassle-solving skills will help in diagnosing and fixing IT problems.
  • Customer Service Orientation: Providing exceptional customer support is a fundamental part of this function. You ought to be patient, well-mannered, and capable of dealing with customers efficaciously, making sure their issues are addressed directly.
  • Adaptability to Shifts: Since the function entails rotational shifts, inclusive of nighttime shifts, flexibility is important. You have to be cushty working in exclusive time zones and keeping productivity throughout shifts.
  • Time Management: You will need to control multiple requests concurrently, making sure that every problem is resolved in a well-timed manner. Effective time management skills might be essential to satisfy deadlines.
  • Attention to Detail: Accuracy in logging incidents, documenting moves, and ensuring the details of the resolutions are efficaciously recorded is crucial. Attention to detail will help in managing tickets and preventing problems from habitual.

Educational Qualifications:

Required:

  • A graduate degree in any stream (B.Tech, BCA, B.Sc., etc.). Fresh graduates with no prior work experience are encouraged to apply.
  • All graduation marksheets should be available for verification.

Desirable:

  • A basic understanding of IT systems, networks, and applications.
  • Knowledge of ITIL processes (Information Technology Infrastructure Library) would be a plus but not mandatory.

How to Apply?

  • Walk-in directly to the venue mentioned above on 4th February 2025 between 10:00 AM and 1:00 PM
  • Ensure you meet the eligibility criteria before attending the walk-in drive

Walk-in Interview Instructions:

  • Carry a Government-issued ID proof (Aadhaar, PAN, Passport, or Driving License)
  • Bring an updated resume with the correct contact details
  • Wear formal attire for the interview process
  • Be prepared for a technical and communication skills assessment
Benefits at Wipro:
  • Comprehensive Health Insurance: Covers medical charges for personnel and their households, along with hospitalization and well-being programs.
  • Work-Life Balance & Flexibility: Options for hybrid work, far-off work, and bendy hours to aid a balanced lifestyle.
  • Learning & Career Growth: Access to Wipro’s skills transformation programs, certifications, and leadership development initiatives.
  • Financial & Retirement Benefits: Competitive salaries, overall performance-based bonuses, worker inventory options, and provident fund contributions for lengthy-term financial security.

Click Here To Apply Online

Other More Jobs:

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