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Tech Mahindra Customer Support Jobs in India| Apply Right Now

Company Overview: Tech Mahindra Customer Support Jobs Tech Mahindra is a major business organization of digital transformation, consulting, and agency re-engineering answers, specializing in IT and BPO services. With an...
Posted in Blog   •   Jobs
March 12, 2025
Tech Mahindra Customer Support Jobs in India| Apply Right Now

Company Overview: Tech Mahindra Customer Support Jobs

Tech Mahindra is a major business organization of digital transformation, consulting, and agency re-engineering answers, specializing in IT and BPO services. With an international presence and a dedication to excellence, Tech Mahindra serves severa industries, together with telecommunications, healthcare, banking, and retail. The business enterprise fosters a dynamic working environment, promoting innovation, collaboration, and professional growth.

  • Job Title: Customer Support Associate
  • Job Location: Multiple Locations 
  • Employment Type: Full-time/Permanent
  • Experience Level: Freshers & Experienced
  • Shift Timings: Rotational shifts (Day/Night Shifts)
  • Salary Range: ₹2.5 LPA – ₹4.5 LPA 

Job Summary: Tech Mahindra Customer Support Jobs

Tech Mahindra is searching out enthusiastic and client-targeted individuals to enroll in our Customer Support institution. As a Customer Support Associate, you’ll be responsible for addressing patron inquiries, resolving problems, and ensuring an exceptional level of customer satisfaction. This position requires terrific verbal exchange abilities, trouble-fixing competencies, and a purchaser-centric method.

Tech Mahindra Customer Support Jobs in India| Apply Right Now

Key Responsibilities: Tech Mahindra Customer Support Jobs

  • Handle customer inquiries through smartphone, email, chat, and social media.
  • Provide accurate and well-timed facts concerning products and services.
  • Troubleshoot consumer court docket cases and remedy problems correctly.
  • Maintain a professional and empathetic method while assisting customers.
  • Document customer interactions, remarks, and resolutions in the device.
  • Follow corporation regulations and desired operating strategies (SOPs).
  • Collaborate with internal businesses to address complicated issues and growth even as vital.
  • Achieve assigned usual overall performance metrics, which incorporates name managing time, selection price, and patron satisfaction ratings.
  • Stay updated with product understanding, corporation updates, and business enterprise tendencies.
  • Adhere to shift schedules and be flexible with painting hours.

Required Skills & Qualifications: Tech Mahindra Customer Support Jobs

  1. Educational Qualification: Minimum 12th pass, Diploma, or any Bachelor’s diploma.
  2. Experience: Freshers are welcome; prior experience in customer service is a plus.
  3. Languages: Proficiency in English (compulsory); extra nearby languages are a bonus.
  4. Technical Skills: Basic pc skills, familiarity with CRM machine, and real typing pace.
  5. Soft Skills: Strong communication, active listening, and hassle-fixing skills.
  6. Adaptability: Ability to deal with strain and pressures in a fast-paced environment.
  7. Customer-Centric Attitude: A strong desire to assist clients and clear up their queries efficiently.
  8. Team Player: Ability to work collaboratively with group people and supervisors.
Benefits & Perks: Tech Mahindra Customer Support Jobs
  • Competitive earnings and average overall performance-based incentives.
  • Work-from-domestic opportunities (undertaking to availability and characteristic necessities).
  • Health coverage and unique medical benefits.
  • Paid time off, holidays, and go away benefits.
  • Career increase possibilities and professional improvement applications.
  • Employee engagement, sports, and rewards.
  • Transport centers for night shifts (relying on place).

Why Join Tech Mahindra Customer Support Jobs?

  1. A severa and inclusive painting subculture that encourages innovation.
  2. Continuous learning and career improvement opportunities.
  3. Exposure to international clients and business enterprise fantastic practices.
  4. A supportive control organization and a pleasing art work environment.
  5. Fast-tune professional development for intermediate performers.

Tech Mahindra Customer Support Jobs in India| Apply Right Now

Application Process: Tech Mahindra Customer Support Jobs
  1. Apply Online: Submit your updated resume via Tech Mahindra’s expert careers portal.
  2. Screening Call: A recruiter will contact shortlisted applicants for an initial talk.
  3. Assessment Round: Includes aptitude assessments, language talent assessments, and situation-based assessments.
  4. Interview: One or more rounds of interviews with hiring managers.
  5. Offer Letter & Onboarding: Selected applicants attain an offer letter observed by training and onboarding.

Documents Required:

Resume, ID Proof, Educational Certificates, Passport-size Photographs.

If you are obsessed with customer service and want to collect a profitable career with a reputed company, Tech Mahindra is the right region for you. Apply now and take the first step in the direction of a successful career in customer service!

For More Information: Visit the genuine Tech Mahindra careers net page: www.Techmahindra.Com/careers

Click Here To Apply Online

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