Tech Mahindra Walk In Drive 2025 for Customer Care Executive is accountable for dealing with customer inquiries, resolving court cases, and providing notable guidance to ensure purchaser satisfaction. They speak through smartphone, e-mail, or chat, supporting services or products-associated issues. The position requires strong conversation talents, hassle-solving abilities, and endurance to address purchaser worries efficiently. Proficiency in CRM software and MS Office is beneficial. Candidates with 0-2 years of enjoy in customer service, preferably in telecom, e-trade, or banking, are preferred.
- Job Title: Customer Care Executive (Voice/Blended Process)
- Company: Tech Mahindra
- Job Location: A6, Noida Sector 64 near Sahara Cut / Near Sector 62 Metro Station
- Salary: ₹1.75 – ₹3 LPA
- Qualifications: Any Graduate
About company
Tech Mahindra is a main multinational business enterprise within the BPM/BPO zone, delivering international-elegance customer support and technical help solutions to clients globally. With a robust presence in the IT and commercial enterprise outsourcing enterprise, Tech Mahindra is thought for its revolutionary customer-centric technique, making it a great location for activity seekers to begin or advance their careers. Currently, Tech Mahindra is engaging in a mega stroll-in power for the function of Customer Care Executive at Tech Mahindra (Voice/Chat Process) at its Noida Sector 64 office. If you’re seeking out a possibility to work with a pinnacle company, broaden your communication abilities, and grow your profession, that is the suitable process for you.
Job Description of Customer Care Executive at Tech Mahindra
Tech Mahindra Walk-in Drive 2025 for Customer Care Executives (Voice & Chat Process) for its Noida place of job. The best candidate must have strong conversation capabilities and an ardour for presenting super customer support. The function consists of managing purchaser queries, resolving court cases, and making sure client satisfaction through effective communication.
Key Responsibilities: Tech Mahindra Walk In Drive 2025
- Handle customer queries and issues over calls or chat resources.
- Provide exquisite resolutions and ensure customer pleasure.
- Maintain a professional and fantastic thoughts-set at the same time as coping with purchaser troubles.
- Work in a 24×7 rotational shift surroundings.
- Follow up on unresolved customer queries and make sure properly timed solutions.
- Document interactions and resolutions in the organization tool.
- Adhere to organization tips and high-quality necessities.
Skills Required for Customer Care Executive at Tech Mahindra
- Excellent communique competencies in English and Hindi
- Basic computer statistics and familiarity with customer service equipment
- Good trouble-fixing and analytical abilities
- Ability to cope with traumatic conditions and paintings under stress
- Strong listening and interpersonal competencies
- Adaptability to a brief-paced artwork surroundings
Key Benefits of working with Tech Mahindra
Tech Mahindra offers numerous perks to its personnel, making sure a snug and profitable art work experience.
1. Competitive Salary Package: Salary ranging among ₹1.75 LPA to ₹3 LPA Salary consists of Employee State Insurance (ESI) and Employees’ Provident Fund (EPF)
2. Cab Facility: One-facet cab facility supplied for employees jogging in weird-hour shifts.
3. Career Growth Opportunities: Timing and improvement programs for talent enhancement.Opportunities to get promoted to Team Leader, Quality Analyst, or Trainer roles inside for 365 days.
4. Job Security & Stability: Permanent method function with whole-time employment benefits.Work in a reputed multinational commercial enterprise company with extended-time period profession possibilities.
5. Work Culture & Environment: Friendly and supportive painting environment.Performance-based total incentives and rewards.Regular worker engagement sports activities sports and agency outings.
What is customer care executive?
A Customer Care Executive is a professional responsible for coping with client queries, court cases, and supplying resolutions thru calls, emails, or chat help. Their primary function is to make certain patrons delighted with the aid of supplying an active and inexperienced provider. They help with products or services-related issues, manual clients through troubleshooting steps, and strengthen complex troubles while vital. Strong verbal exchange skills, staying energy, and hassle-solving capabilities are essential for this characteristic. Customer Care Executive at Tech Mahindra work in several industries, which include BPOs, telecom, banking, and e-trade. They play a critical function in improving client enjoyment and keeping an employer’s popularity thru top notch service and assist.
Career Growth Opportunities at Tech Mahindra
Working as a Customer Care Executive at Tech Mahindra opens up multiple career paths. With consistent typical fundamental common performance and revel in, employees can flow up the company ladder.
1. Opportunity to Work in Different Domains: Employees can shift to brilliant roles in Tech Mahindra, together with technical assistance, HR, schooling, or operations. Tech Mahindra affords inner activity postings, permitting personnel to change departments primarily based on hobby and skill set.
2. International Process Opportunities: Based on typical overall performance, employees can get opportunities to art work in worldwide techniques, which provide better income packages and higher incentives.
Why Join Tech Mahindra?
1. Reputed Company in the BPO Industry
- Tech Mahindra is one of the top gamers within the Business Process Management (BPM) and IT Services area.
- Working with Tech Mahindra complements your resume and offers valuable artwork to revel in.
2. No Prior Experience Required
- Freshers are welcome, and schooling is supplied to help personnel carry out properly in their roles.
3. Regular Training & Development
- Tech Mahindra invests in schooling packages to decorate conversation, technical, and customer support abilities.
4. Employee-Friendly Policies
- The corporation follows trustworthy HR tips, paintings-existence stability, and employee blessings.
- Leaves and clinical advantages are to be had as consistent with business business corporation guidelines.
How to Apply for Customer Care Executive at Tech Mahindra?
Candidates inquisitive about the Customer Care Executive at Tech Mahindra can comply with in the following techniques:
- Direct Walk-In Interview
- Date: 5th Feb – 14th Feb
- Time: 9:30 AM – 4:00 PM
- Venue: A6 Noida Sector 64, near Sahara Cut / Near Sector 62 Metro Station
Conclusion
Customer Care Executive at Tech Mahindra function is a superb possibility for candidates trying to start or boom their careers in the BPO employer agency. With no preceding level required, a true profits package, cab facilities, profession growth possibilities, and an exquisite art work environment,, that is a golden opportunity for interest seekers. If you have got robust communication abilities and are keen to paintings in a dynamic and rapid-paced environment, this function is tremendous for you. Walk in for an interview or contact the HR organization these days to apply.
Click Here to Apply Online
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